Need help using Pikkam? You're in the right place.
Our Support Center is designed to guide you through everything:Learn how to post and manage listings, Understand how to buy or contact sellers, Fix common account issues, Get answers to frequently asked questions.
Learn how to post/manage listings
Master the art of selling. From capturing the perfect photo to managing your active inventory effectively.
Popular Topics
Understand how to buy
Secure transactions and finding exactly what you need in the Pikkam marketplace.
Fix common account issues
Password recovery, verification badges, and privacy settings to keep your profile secure.
General FAQs
Get quick answers to the most frequently asked questions by our community members.
Your safety is important to us.
Safety Tips for Buyers
- Always inspect items before making payment
- Meet in safe, public locations
- Avoid paying in advance
- Be cautious of deals that seem too good to be true
Safety Tips for Sellers
- Share clear and accurate information
- Avoid accepting overpayments
- Meet buyers in safe public places
- Protect personal information
Selling Rules
Maintaining a high-quality community for everyone.
check_circle THE DOs
- 01
Provide accurate and detailed descriptions for all items.
- 02
Upload clear, real images of the actual product you are selling.
- 03
Select correct category and price for your listings.
- 04
Be responsive to potential buyers' inquiries.
cancelTHE DON'Ts
- 01
Posting fake or misleading listings.
- 02
Selling prohibited/illegal items (weapons, drugs, adult content, etc.).
- 03
Using stolen images from other websites or sellers.
- 04
Spamming or creating repeated listings for the same item.
Zero Tolerance WarningAccount suspension will be strictly enforced for violations of our community guidelines. We maintain a zero-tolerance policy for fraudulent activities to protect our users.
Still have questions?
Our dedicated support team is ready to assist you.Response Time: Within 24-48 hours.
Contact Details
Phone
+2348028853469Phone 2
+2349033053347Address
2nd Floor, Addas Mall, Agidingbi, Lagos, NigeriaReasons to contact
- Account Issues
- Reporting Violations
- Technical Problems
- General Inquiries