Legal Documentation & Privacy Standards
Privacy Policy
Your privacy is important to us. This policy explains how Pikkam collects, uses, and protects your information.
Privacy Commitment
Information We Collect
We collect information you provide directly to us as well as data gathered automatically when you engage with the Pikkam marketplace.
Personal Information
- Name
- Email address
- Phone number
- Profile details
Usage Data
- Activity on the platform
- Listings and interactions
- Device and browser information
How We Use Your Information
We use your data to power trusted, fast, and secure transactions on Pikkam:
Account management
Create and manage your account
Buyer & seller communication
Enable communication between buyers and sellers
Platform performance
Improve platform performance and features
Customer support
Provide customer support
Important updates
Send important updates and notifications
Sharing of Information
We do not sell your personal data.
Your information is never monetized, traded, or rented to third-party data brokers.
We may share information only under strict conditions:
With other users
e.g. your contact info for transactions when coordinating item pickup or negotiation.
With service providers
Trusted infrastructure partners for cloud hosting, analytics, and platform reliability.
Legal & fraud prevention
When required by law or necessary to protect users and prevent marketplace fraud.
Data Security
We take reasonable measures to protect your data from unauthorized access, loss, or misuse.
Notice on digital security: However, no system is completely secure. While we employ rigorous technical safeguards, we encourage all members to protect their passwords and beware of phishing attempts.
Your Rights
You have full control over your personal data on Pikkam. You have the right to:
Access your data
Access your personal data held on our platform anytime.
Update or correct
Update or correct your personal profile information directly.
Request deletion
Request complete deletion of your account and associated listings.
Data Retention
We retain your information as long as your account is active or as needed to provide our services.
Updates to This Policy
We may update this Privacy Policy from time to time. Continued use of Pikkam means you accept these changes.
Direct privacy channel
Contact us
If you have questions about this policy, reach our Data Protection team directly.